Community Programs

In keeping with our holistic philosophy, and in order to reach out to the broader community, Progress Place offers a peer support telephone line called the Warm Line, and a Double Recovery program for people with the concurrent disorders of mental illness and addictions.


The Warm Line


The Warm Line is for men and women with mental illness living in the Greater Toronto area in need of a friend with an empathetic ear, someone who will really listen. The Warm Line is operated by peers who have been there, understand, and are aware of the loneliness and isolation often felt by other survivors.


The Warm Line was the first program in Canada to offer peer support telephone line to survivors of mental illness. Originally created to extend support to Progress Place members outside of Clubhouse hours, the Warm Line is available to anyone with mental illness living in the Greater Toronto area. Receiving over 7,000 calls per year, the Warm Line offers support 7 days a week from 8 pm to midnight, a time when most other community mental health services are closed.

Call the Warm Line.

(416) 960-WARM
(416) 960-9276

Open seven days a week, from 8pm to midnight.


12-Step Double Recovery


The Double Recovery program offers those with mental illness, who also struggle with alcohol/drug addiction, safe and anonymous support through our informal peer-based meetings. All of our groups are facilitated by staff who are themselves in recovery. Double Recovery hosts several weekly 12-step discussion meetings at Progress Place and throughout downtown Toronto.

The objective of our program is to engage men and women to share their mutual experiences, strength and hope so they may solve their common struggles, help each other recover from their particular addiction/s and discover positive tools to cope with daily mental health concerns.

Recognizing the complex issues faced by those who are at the same time wrestling with addiction problems and living with mental illness, Progress Place launched the Double Recovery Initiative in 1999. By building partnerships with other mental health and addiction services in our community, we have been able to fill a void in the continuum of mental health and addiction services.

Come and share your experience and make friends in the process.

Call Kathryn Eve or Criss Habal-Brosek at (416) 323-0223 for more information.


Location Day/Time
The Gateway Hostel & Drop-In
107 Jarvis Street
(Jarvis Street at Richmond Street East)
2nd Floor Chapel

Mondays 9:30 am
Open meetings

Loft Community Services
Simon Apartments
32 Grenville Street
(North of College Street, off the west side of Yonge Street)
1st Floor Common Room
Wheelchair accessible

Mondays 1:00 pm
Open meetings

Progress Place
576 Church Street
(Church Street, north of Wellesley Street East)
2nd Floor Boardroom
Mondays 5:45 pm
For Progress Place members
Seaton House
339 George Street
(North of Dundas Street East, east of Jarvis Street)
Hostel Library
Wheelchair accessible

Tuesdays 10:00 am
Open meetings

St. Joseph Community House
6 St. Joseph Street
(North of Wellesley Street West, off the west side of Yonge Street)

Tuesdays 2:30 pm
Open meetings

Canadian Mental Health Association
Social Resource Centre
2700 Dufferin Street, Unit 56
(North of Eglinton Avenue West, on the west side)
Wheelchair accessible

Tuesdays 5:00 pm
Meetings open to CMHA clients

Adelaide Resource Centre for Women
67 Adelaide Street East
(Adelaide Street East, west of Church Street)
Room 208-C
Wheelchair accessible
Wednesdays 10:30 am
Meetings open to women
Centre for Addiction and Mental Health
College Street Site
250 College Street
(College Street, east of Spadina Avenue)
8th Floor, Room 852
Wheelchair accessible
Wednesdays 3:00 pm
Open meetings
Toronto Western Hospital
University Health Network

399 Bathurst Street
(Bathurst Street, north of Dundas Street West)
New East Wing, 9th Floor, Room 400 (AOL Kitchen)
Wheelchair accessible

Thursdays 9:30 am
Meetings open to TWH/UHN clients

519 Church Street Community Centre
519 Church Street
(Church Street, north of Wellesley Street East)
Old Wing, 2nd Floor, Room 23
Wheelchair accessible

Thursdays 3:15 pm
Open meetings

Maxwell Meighen Centre
135 Sherbourne Street
(Sherbourne Street at Queen Street East)
Lower Level Chapel

Fridays 1:00 pm
Meetings open to Maxwell Meighen clients