"The name says it all - the staff are warm and friendly and, as someone who calls regularly, I feel less lonely after calling."

- Warm Line Caller

Programs & Activities

Community Programs

In keeping with our holistic philosophy, and in order to reach out to the broader community, Progress Place offers a peer support telephone line called the Warm Line, and a Double Recovery program for people with the concurrent disorders of mental illness and addictions.

The Warm Line

Can't sleep?
Feeling Lonely, isolated or distressed?
No one to talk to?

The Warm Line is for men and women with mental illness living in the Greater Toronto area in need of a friend with an empathetic ear, someone who will really listen. The Warm Line is operated by peers who have been there, understand, and are aware of the loneliness and isolation felt by the people calling to talk.

The Warm Line was the first program in Canada to offer peer support to people living with mental illness. Originally created to extend support to Progress Place members outside of Clubhouse hours, the Warm Line is available to anyone with mental illness living in the Greater Toronto area. Receiving over 9,000 calls per year, the Warm Line offers support 7 days a week from 8 pm to midnight, a time when most other community mental health services are closed. We have recently expanded the Warm Line to offer support via online chat and text


Double Recovery Program

Do you suffer from both addiction and mental illness? Then join us.

The Double Recovery program offers those living with mental illness, who also struggle with alcohol and/or drug problems, safe and anonymous support through our informal peer-based meetings. All of our groups are facilitated by staff who are themselves in recovery. Double Recovery hosts weekly discussion meetings at Progress Place as well as many locations throughout downtown Toronto.

The objective of our program is to engage men and women to share their mutual experiences, strength and hope so they may solve their common struggles, help each other recover from their particular alcohol and/or drug problem, and discover positive tools to cope with mental illness.

Recognizing the complex issues faced by those who wrestle both with alcohol and/or drug problems and mental illness, Progress Place launched the Double Recovery Initiative in 1999. By building partnerships with other mental health and addiction services in our community, we have been able to fill a void in the continuum of mental health and addiction support agencies.

Come share your experience and make friends in the process.

Call Kathryn Eve or Christopher Crumb at (416) 323-0223 ext. 230 for more information.

Weekly Double Recovery Meetings



Harbourlight Centre
160 Jarvis Street
(Jarvis and Shuter Street)
1st Floor Common Room
Wheelchair accessible

Mondays 9:00 am
Open meetings

Maxwell Meighen Centre
135 Sherbourne Street
(North of Queen Street East)
Chapel (Lower Level)
Wheelchair Accessible

Mondays 11:30 am
Open meetings

Renascent Wright Centre
(Meditation & Mindful Movement Meeting)
38 Isabella Street
(South of Bloor Street, east of Yonge Street)
Basement: Large Meeting Room

Mondays 2:00 pm
Open meetings

Progress Place
576 Church Street
(Church Street, north of Wellesley Street East)
2nd Floor Planning Room
Wheelchair accessible

Mondays 5:45 pm
Meetings open to Progress Place members only

All Saints Community Church
315 Dundas Street East
(Corner of Dundas Street East and Sherbourne)
Wheelchair accessible

Tuesdays 11:00 am
Open meetings

St. Joseph Community House
6 St. Joseph Street
2nd Floor
(North of Wellesley Street West, off the west side of Yonge Street)

Tuesdays 2:30 pm
Open meetings

Canadian Mental Health Association
Social Resource Centre
2700 Dufferin Street, Unit 90
(North of Eglinton Avenue West, on the west side)
Wheelchair accessible

Tuesdays 5:00 pm
Meetings open to CMHA clients

Women's Own Withdrawal Management Centre
892 Dundas Street West
(Bathurst Street and Dundas Street)
Wheelchair Accessible

Wednesdays 10:00 am
Meetings open to women residents only

389 Church Street
(Use side door entrance off Granby Street, south of Carlton Street)
Wheelchair accessible

Wednesdays 10:45 am
Open meetings

Wright Centre: 38 Isabella Street
(South of Bloor Street, east of Yonge Street)
1st Floor Living Room

Wednesdays 12:30 pm
Open meetings

Centre for Addiction and Mental Health
College Street Site
250 College Street
(College Street, east of Spadina Avenue)
8th Floor, Room 851
Wheelchair accessible

Wednesdays 3:00 pm
Open meetings

Toronto Western Hospital
University Health Network
399 Bathurst Street
(Bathurst Street, north of Dundas Street West)
New East Wing, 9th Floor, Room A (9E 443)
Wheelchair accessible

Thursdays 9:30 am
Open meetings

St. Michael's Hospital
30 Bond Street
(Church Street and Queen Street East)
17th Floor Activity Room
Wheelchair accessible

Thursdays 1:00 pm
Meetings open to in-patients on the 17th floor only

519 Church Street Community Centre
519 Church Street
(Church Street, north of Wellesley Street East)
Ask reception for room number
Wheelchair accessible

Thursdays 3:15 pm
Open meetings

St. James Town Community Corner
200 Wellesley Street East
(Wellesley and Bleecker Street)
Ground Level

Fridays 12:00 pm
Open Meetings

Harbourlight Centre
160 Jarvis Street
(Jarvis and Shuter Street)
1st Floor Common Room
Wheelchair accessible

Fridays 2:30 pm
Open meetings
Photos courtesy of Matthew Plexman
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